Term of Use

       Krung Thai Bank PCL (hereinafter referred to as “the Bank”, “we”, “our”, “us”) would like to thank you for placing your trust in us and visit our website (https://www.ktb.co.th). We value your security and we are determined to develop our security system using latest technologies to constantly monitor and check to ensure that our website is always secure and ready for your visit.

Privacy Policy
       The Bank owns and administrates the website (https://www.ktb.co.th). A user who visits the website must accept terms and conditions of use. It is the user’s responsibility to read the terms of use carefully before entering the site. By using the website, you are deemed to have accepted these terms and conditions which legally bind the Bank and you. If you do not accept these terms of use, please do not use the website. The Bank’s privacy policy for customers and any visitor of our website is as follows:
       Once you have entered the Bank’s homepage, you can search for information about promotion, products and services, and advertising media. You can also check rates and fees of services and search for other information related to the Bank. You do not have to submit personal information, if you do not wish to register as a member of the website, to receive any news or updates, or to request for response from the Bank.
       The Bank may constantly improve the website and use a software to retrieve the users’ behavioral data while using the Bank’s website. The behavioral data are, for example, number of visitors, session duration, web page visits, etc. The Bank will use the collected data to develop and improve the website to better suit your needs.
       The Bank may use “cookies” and similar technologies that may include third-party cookies. These technologies are used to track your usage on the Bank’s website to improve the website’s efficiency and user experience by adjusting the content and other features on social media to satisfy the customers’ needs. Cookies are small text files that are sent to your computer while visiting the website. Cookies are not computer programs and are not harmful to your computer.
       The Bank will collect your data only as necessary for providing effective service. The data will be stored in compliance with the Bank’s regulation regarding the storage of confidential data as well as relevant laws, rules and regulations, so that you receive services that suit your needs, good financial opportunities from the Bank and so that the Bank earns trust and confidence from you while providing innovative financial products and pleasant services.
       Moreover, the Bank has no policy to ask for your financial information, personal data, user ID, password, PIN Code over the phone, via SMS or through any communicative channels. If you encounter such behavior, please contact Krungthai Call Center Tel: 02 111 1111 or the branch where you mainly use our service.
     The Bank is aware of the importance of the disclosure of customer data. The detail is as follows:
  • The Bank will not disclose or distribute your personal data to any third party or external organization for profit. Your personal data will be kept confidential.
  • The Bank may disclose your data when requested in cases as follows:
    • complying with court order, government agency or state agency when the data are requested to be used in court hearing or for any purpose specified by law
    • being requested by you and you have empowered the Bank to disclose your data so that you can successfully conduct financial transaction as per your objective
    • reporting the data to National Credit Bureau

       The Bank operates this website to compile and publish information of the Bank and companies within its financial conglomerate, as well as to facilitate your use of the Bank’s products and services. However, the Bank does not guarantee that the information is accurate and up to date. The Bank reserves the right to change terms and conditions in this website without prior notice.
        Krungthai Bank and its financial conglomerates is the copyright owner of the logo, trademark, registered and unregistered service mark, including any component on the Bank and its financial conglomerates’ website (depending on each case) such as any articles, images, text, symbol, animated and motion pictures, advertising media, graphic animation and designs. They are legally protected and shall not be duplicated, copied, reproduced, adjusted, published or used commercially or publicly, unless a written consent has been obtained from the Bank or its financial conglomerates.
       The Bank operates and manages this website in Thailand and the website is governed and protected by Thai law. This does not guarantee that this website is appropriate for use in other countries and you are responsible for compliance with the country’s law. The Bank reserves the right to present, adjust and change the information on the website. The information demonstrated on the website is provided not for the purpose of giving professional suggestion or recommendation. Application for certain products and services may be restricted and the products and services may be offered only in certain location or to certain groups of customers.
       The Bank’s website may provide access to other websites owned and operated by a third party who is not related to the Bank. The Bank also has no control over the accuracy of the content on third-party websites linked to the Bank’s website and you must accept the risk that may arise from the use of products or services, content, published information, damage or defect of products or the violation of contract on third-party websites linked to the Bank’s website. Therefore, it is your duty to carefully read the terms of use of the third-party website before browsing the website.
       If you find any illegal information on the Bank’s website, please notify us at the following contact, so that the Bank can suspend or remove such information from the Bank’s system.
       Krung Thai Bank PCL, Head Office
       35 Sukhumvit Road, Klong Toey Nua Subdistrict, Wattana District Bangkok 10110, Thailand
       Tel: 02 111 1111 E-mail: Call.CallCenter@ktb.co.th
       In no event shall the Bank be liable for any kind of damage, expense or loss that may arise from direct and indirect use of the Bank’s website, including information accuracy, transmission delay, web publishing timeframe, disruption or connection interruption, display error, system instability or computer virus caused by using the Bank’s website. You connect to other internet networks via the Bank’s website at your own risk. Information error, publishing format, computer virus attack or data theft are not checked nor approved by the Bank.
        Terms of use and conditions on this website shall be governed and interpreted in accordance with the law of the Kingdom of Thailand and courts of the Kingdom of Thailand shall have exclusive jurisdiction over any disputes arising related to these terms of use and conditions.