• Allowing necessary information for analyzing, developing and evaluating marketing plan
• Supporting project plan of being “Convenience Bank”
• Raising bank’s potential to satisfy customer’s need

We have high potential to efficiently satisfy customer’s need by using Integrated Operation Platform and advanced technology. Also, we provide IT experts from Krung Thai Computer Services for IT administration who are responsible for such significant IT investment projects as:

• Core Banking System
• Government Fiscal Management Information System (GFMIS)

Core Banking System

Core Banking System is the improved and bank’s systematic working scheme. By integrating such separated critical working systems as deposit-withdrawal, loan and accounting, employees are comfortably work for supporting bank’s strategies of being “Convenience Bank” and “Processing Bank”. These projects begin with loan in 2002 and deposit-withdrawal in 2004, completely operating in April 2005. The benefits gained from system: supporting work with individual customer in focus instead of customer-centric, creating and supporting multi channel customer service such as electronic machine (ATM, ADM, Passbook Update Machine) and Internet, etc., supporting 24-Hour service (Real Time 24x7), allowing to shortly organize, design and evaluating service (Straight Through Processing), combining with other banking systems (Integrated Banking System), supporting bank’s strategies of being The Processing Bank and The Convenience Bank (Strategic Intent), supporting branch operation in marketing and services (Marketing & Point-of-Services), easily designing systematic operation (Process Redesign), being the Back Office service center for organizations and bank’s branches (Centralized Back Office System), supporting future IT expansion and development (Technology Infrastructure)